TERMS AND CONDITIONS

We offer a 100% Satisfaction Guarantee on our products. If you receive your product/s and are not happy how they look or feel you may return them to us for your money back minus shipping if applicable. Any clothes/product/s that have been altered, washed or worn in any way will not qualify to be returned. We honor this for up to 15 days after purchase(15 days = date package left our facility to date return is received). Orders returned after 15 days will be sent back to the customer.

We offer a 100% Satisfaction Guarantee on our products. If you receive your hair extensions and are not happy how they look or feel you may return them to us for your money back minus shipping if applicable. Any hair extensions that have been altered, washed or worn in any way will not qualify to be returned. We honor this for up to 7 days after purchase(7 days = date package left our facility to date return is received). Orders returned after 7 days will be sent back to the customer.
For altered products ( clothes, shoes, etc, that have been worn) all sales are final. We are a clothes eCommerce company and do not have large margins that might factor this into their retail pricing.

Contact Us with any question you may have about your potential return.

You can ship returns and exchanges to:

Dress Codes Online
7600 Rush River Drive, Ste. 82 Sacramento, CA 95831

Shipping

Note that purchases over $200 must be verified with proper physical photos of the customer’s ID as well as the card used for purchase before we can process the shipment. Once verified, orders will be shipped out with a signature requirement. No exceptions.

Orders placed before 3 pm ET generally ship the same day. In the event of high order volume, the order will be shipped the following business day.

We offer two shipping options: 1 – 5 Business Day shipping as well as Express 1 – 3 Business Day shipping for all domestic and cash pay customers. Orders process for some international and all third party financing customers; Sezzle and Paypal, can expect up to 10 day shipping to ensure confirmation of payment/s.

Delivery times are based on the distance from domestic and or international locations.

Once your order ships, you will receive an email with tracking information as well as update tracking emails until your order has been delivered.

Sorry, we do not take responsibility if USPS delays the delivery of your package as it is 100% out of our company’s control.